Third-party status
UnknownNon-HP chips blocked by design; no firmware number confirmed
HP's own store page says the ENVY 6055e blocks cartridges with modified or non-HP chips, and owners report off-brand HP 67 cartridges being refused. Cartridges that reuse an original HP chip are the one non-HP option HP allows, and only if HP+ was never turned on.
What to do now
- Use refilled or remanufactured HP 67 cartridges that keep the original HP chip. HP says reused HP circuitry is allowed.[1]Ask the seller whether the chip is a reused HP chip; most 'compatible' HP 67 cartridges use a cloned chip. Does not apply if HP+ is on. One owner still had a refill rejected (source 4).
- Turn off automatic updates so a cartridge that works now keeps working. HP's community reply for the 6055e (February 26, 2025) says to do it from the printer's embedded web server (type its IP address into a browser) under printer update settings or Web Services; HP's ENVY 6000 user guide says Web Services must be off to stop automatic update checks.[5][8]This protects what works now; it does not undo a block that already happened. HP notes updates may still be pushed with HP+ or Instant Ink.
What to buy instead
- Genuine HP 67 / 67XL. Always accepted by the printer. HP lists 67 and 67XL in black and tri-color for this model. Compare prices across stores.
- Account required
- Only with HP+
- Cartridges
- HP 67 / 67XL (US)
- Blocking firmware
- None reported
- Last checked
Also applies to: Other HP ENVY 6000 and 6000e series models share the same user guide and dynamic security; see our ENVY 6032 page for the European HP 305 version
Third-party and remanufactured cartridges
- HP's US store page says the 6055e is a dynamic security printer: it only works with cartridges that have new or reused HP circuitry, blocks modified or non-HP circuitry, and periodic firmware updates will block cartridges that previously worked.[1][2]
- The same HP page says reused HP circuitry allows reused, remanufactured and refilled cartridges, so a refill built on a genuine HP 67 shell and chip is the non-HP option HP itself describes.[1]
- A 6055e owner posted on HP's community on October 31, 2024 that off-brand cartridges that worked in older HP printers were refused by this printer. HP's reply (November 1, 2024) named dynamic security on the ENVY 6055e as the reason.[3]
- Another 6055e owner reported on June 29, 2025 that a refilled HP cartridge was rejected. The HP employee reply only offered basic steps (reseat, clean contacts, power-cycle) and said HP does not support refilled cartridges.[4]
HP account, HP+ and Instant Ink
- The 6055e is HP+ enabled, and HP+ is chosen at setup. HP says HP+ requires an HP account, an ongoing internet connection and exclusive use of Original HP ink for the life of the printer.[1][6]
- The 6055e user manual says that on an HP+ printer, non-Original HP or refilled cartridges will not print at all.[7]
- HP says Instant Ink requires the printer to accept automatic firmware updates.[2]
Firmware that blocked cartridges
- We found no dated firmware number tied to a new cartridge lockout on the ENVY 6055e. HP's statement is general: any periodic update can block cartridges that work today.[1][2]
To see your version, print a printer status report or open the printer's web page. Compare it with the firmware list.
Workarounds that sources back up
- Use refilled or remanufactured HP 67 cartridges that keep the original HP chip. HP says reused HP circuitry is allowed.[1] Ask the seller whether the chip is a reused HP chip; most 'compatible' HP 67 cartridges use a cloned chip. Does not apply if HP+ is on. One owner still had a refill rejected (source 4).
- Turn off automatic updates so a cartridge that works now keeps working. HP's community reply for the 6055e (February 26, 2025) says to do it from the printer's embedded web server (type its IP address into a browser) under printer update settings or Web Services; HP's ENVY 6000 user guide says Web Services must be off to stop automatic update checks.[5][8] This protects what works now; it does not undo a block that already happened. HP notes updates may still be pushed with HP+ or Instant Ink.
What does not reliably work
- Reseating, cleaning contacts or power-cycling did not appear in any report as fixing a non-HP-chip rejection; HP's own explanation for off-brand refusals on this model is dynamic security.[3][4]
What to buy instead
- Genuine HP 67 / 67XL. Always accepted by the printer. HP lists 67 and 67XL in black and tri-color for this model. Compare prices across stores. Shop
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What we could not verify
- Which firmware version, if any, started blocking cartridges that previously worked on the 6055e.
- Any dated owner report of a cloned-chip HP 67 cartridge working on current 6055e firmware.
- Whether a firmware downgrade is possible on the 6055e. HP said it is not possible on the sister ENVY 6032e; we found no 6055e-specific statement.
- The exact menu names in the 6055e embedded web server; HP's reply says they may vary.
Know something we missed? Dated sources beat opinions. Corrections go on the page with a date.
Related guides
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Sources
- HP Store: HP ENVY 6055e All-in-One Printer (223N1A) (read Oct 25, 2026)
- HP: Dynamic Security enabled printers (read Oct 25, 2026)
- HP Support Community: Why won't my off brand ink cartridges work in my printer (ENVY 6055e) (published Oct 31, 2024)
- HP Support Community: Envy6055e printer hp ink refill rejected (published Jun 29, 2025)
- HP Support Community: Turning off automatic firmware updates (ENVY 6055e) (published Feb 23, 2025)
- HP+ frequently asked questions (read Oct 25, 2026)
- HP ENVY 6055e user manual, p.72: Information on cartridges and the printhead (ManualsDir copy) (read Oct 25, 2026)
- HP ENVY 6000 All-in-One series User Guide (PDF): Update the printer (read Oct 25, 2026)